Privacy Policy

Last update: September 2026

PRIVACY POLICY OF THIS WEBSITE

This Privacy Policy regulates the processing of personal data that you as a client, user, candidate or potential client share with us through our Website and our social profiles.

1. Controller of the data processing

Company name: ScalingForge (hereinafter referred to as "ScalingForge")

Mailing address: Orient 1, 08290, Cerdanyola del Valles, Barcelona, Spain

Contact telephone number: N/A

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR"), we take appropriate technical and organizational measures to protect personal data from any accidental or unlawful destruction, loss or alteration, from any unauthorized use, communication and access and all other unlawful forms of processing and/or misuse.

2. Purposes of the processing

Creation and securing of ScalingForge accounts.
Identify users in our system.
Customer relationship. Manage your relationship as a customer to ensure proper management of our business relationship with you (responding to queries and requests regarding the products and services we offer) and ensure proper accounting, tax and administrative management arising from the contractual relationship between both parties.
Investigate and analyze conduct that may violate our terms of service.
Detect, prevent and address fraud, breaches of our terms or policies, and/or any other activity that may be illegal or result in negative consequences.
Analysis and internal studies. Use your personal data to improve the products and services we offer through the performance of analysis and internal studies, reports and statistics that allow us to carry out an adaptation of the activity and commercial information of ScalingForge.
Sending satisfaction surveys. We will send you quality surveys about the products and services we offer.
Sending commercial communications. Send you commercial communications by electronic means according to your activity and habits. In each of the commercial communications you will find a mechanism to show your opposition to receiving them.
Customer service or contact with ScalingForge. When you contact us (even if you are not a ScalingForge customer) through our Customer Service or through the means of contact enabled for this purpose and provide us with your data, we process them to manage a request, return or complaint, as well as to answer any queries you may have.
Social networks. We may process your data when you interact with and make use of our social profiles in accordance with the provisions of this privacy policy.
Contest, sweepstakes and/or activity, physical or virtual event organized by ScalingForge. In this case we may process your data to confirm your attendance, send you a reminder of the day and time, contact you in case you are the winner of a contest or sweepstakes.
Recording and image capture. Record and capture your image, name and/or voice and use the images in which you appear recorded or photographed, on the occasion of meetings and other activities that take place, as well as for editing in order to be published and displayed through internal and external communication channels owned by ScalingForge. In this case, ScalingForge will provide you with the corresponding authorization for the use of image rights (name, voice and image).
Video surveillance systems. To guarantee the security of people and facilities, we have security cameras.
Selection processes: work with us. Manage the different open and/or future selection processes by the companies related to ScalingForge.

3. Legal basis for the processing of personal data

The legal bases on which we process your data for the purposes indicated are as follows:

Creation and securing of ScalingForge accounts. The legal basis for the processing is the performance of the contract binding us and our legitimate interest in managing the service and its security.
Identify users in our system. The legal basis for the processing is the performance of the contract that binds us, the fulfillment of legal obligations that may apply to us and our legitimate interest in managing the service and ensuring its security.
Customer relationship. The legal basis for the processing is the performance of the contract binding us.
Investigate and analyze conduct that may violate our terms of service. The legal basis for the processing is our legitimate interest in managing the service.
Detect, prevent and address fraud, breaches of our terms or policies, and/or any other activity that may be illegal or result in negative consequences. The legal basis for the processing is the fulfillment of legal obligations that may apply to us and our legitimate interest in managing the service.
Analysis and internal studies. We process your data based on our legitimate interest.
Sending satisfaction surveys. We process your data based on our legitimate interest.
Sending commercial communications. The legal basis for the processing of your data is your express consent and our legitimate interest in those cases where there is a relationship with ScalingForge and where the information we send you is related to the products and services you have purchased or contracted.
Customer service or contact with ScalingForge. The legal basis for the processing is the pre-contractual relationship established with ScalingForge, the execution of the contract that binds us in the case of being a customer of ScalingForge and compliance with legal obligations that may correspond to us depending on the query you make or the question you ask us, as well as the legitimate interest to provide the customer service you have requested.
Social networks. The legal basis for the processing of this data is the contractual relationship or the fulfillment of legal obligations in case you are already a customer of ScalingForge and the legitimate interest of ScalingForge.
Contest, sweepstakes and/or activity, physical or virtual event organized by ScalingForge. We process the data you provide to us on the occasion of your participation in contests, sweepstakes and/or activity or event organized by us on the basis of the contractual relationship that binds us as a customer of ScalingForge or on the basis of the specific legal conditions that may apply.
Recording and image capture. We will process your name, image and voice that we may obtain through the recording and capturing of images on the basis of your express consent.
Video surveillance systems. We will process your name, image and voice that we may obtain through the recording and capturing of images on the basis of your express consent.
Selection processes: work with us. The data are processed on the basis of the pre-contractual relationship and your express consent that you provide us with when you participate in a recruitment process.

4. Categories and types of personal data

The categories and types of data we will need from you are classified into identification and business contact data and billing and payment data.

Within each of these categories of data are the following types of data that we will request or that you will provide to us at some point in our relationship:

Identification and contact information: Name and surname, mailing address, shipping address, date of birth, telephone number and e-mail address.

Billing and payment information. Billing address, current account number and bank details and/or data necessary to make and complete an invoice.

Payment or card data is not retained or collected in our systems, but is sent directly through the payment gateway to the payment service provider.

Please ensure that the information you provide is accurate, true and up to date. In the event that the information you provide is false, incomplete, inaccurate or not up to date, ScalingForge reserves the right to terminate the contracted services or any other contract that may have been signed, among others, as well as any other actions that may assist ScalingForge.

5. Personal data of third parties

We do not knowingly process data of third parties. In the event that you provide us with data of third parties, we will process the data because you represent and warrant that you have informed these third parties and forwarded this privacy policy to them in accordance with Article 14 of the GDPR. In such a case, you will also provide ScalingForge with relevant information and documentation in this regard.

6. Recipients of the data

In order to provide you with our services and offer you our products, it is necessary for us to allow access to your personal data to third party partners, operators or service providers of ScalingForge. These partners, operators or service providers of ScalingForge may only process your personal data in order to provide the corresponding products and services. Therefore, they may not use it for their own purposes or pass it on to third parties.

Where necessary, the following categories of third parties may become aware of your data:

E-mail processors.
Payment and IT providers.
Printing service providers.
Companies that support our online customer services.
Companies that provide marketing and advertising services.
Companies that manage ScalingForge's website and social profiles.
Other companies that provide services to ScalingForge and need access to the data in order to provide the specific service.

We may also be required by law to disclose your information to public entities, authorities or agencies. If that is the case, we only disclose what is strictly necessary.

Likewise, your personal data may be processed and communicated to the various parties involved and their service providers in the context of preparatory and review actions and acts prior to commercial transactions of any nature, such as and/or substitution in the activity, including but not limited to merger, spin-off, global transfer of assets and liabilities, contribution or transfer of business or branch of business activity, or any business and/or corporate restructuring operation of analogous nature, foreseen in the commercial regulations; as well as within the framework of the aforementioned commercial operations.

We will not transfer your data to third parties for commercial purposes, we will send you commercial information about our products and services and about products and services of third parties with whom we have collaboration agreements. We may offer you discounts and advantages with companies with which ScalingForge has reached commercial agreements, but we will not transfer them your data, we will only send you information about their products or services.

7. International data transfers

Some of the suppliers or service providers and entities related to ScalingForge may be located inside and outside the European Economic Area. Internally, we have signed the corresponding agreements that allow the access and processing of data by the different entities always in accordance with the purposes foreseen for this purpose and adopting the appropriate legal measures. In the event that international data transfers are carried out, ScalingForge adopts the relevant legal measures such as the subscription of the corresponding standard contractual clauses.

8. Storage periods

As a general rule, the data provided will be retained for the time necessary to carry out the purpose for which it was collected and to ensure compliance with the various legal obligations applicable to ScalingForge. In determining the appropriate retention period for personal data, ScalingForge will apply its applicable data retention policy and will take into account the amount, nature and sensitivity of the data; the purposes for which the personal data is processed; and finally, any applicable legal, regulatory or other requirements. The applicable time periods range from one year for data that we collect in recruitment processes, provided that you authorize us to retain it, to a maximum of ten (10) years to the extent that this data is linked to your status as a customer or that you have a relationship with ScalingForge.

However, it may happen that we keep them for periods of time other than those indicated in order to safeguard and/or defend our rights and interests or in compliance with any legal provision.

9. Rights

You may, under the terms established in the regulations on data protection in force at any time, and in accordance with the regulations, revoke at any time the authorization granted for the processing and transfer of personal data, as well as exercise the rights of access, rectification, deletion, opposition, the right to request the limitation of the processing of personal data, the right to portability and the right to file a complaint with the Spanish Data Protection Agency (AEPD). To do so, you can contact ScalingForge by email to support@scalingforge.com or postal address at Orient 1, 08290, Cerdanyola del Valles, Barcelona, Spain.

10. Modification of the privacy policy

ScalingForge is committed to complying with the fundamental principles of privacy and data protection. Therefore, we regularly review our privacy policy to ensure that it is up to date and complies with data protection principles at all times. This privacy policy may be subject to changes when necessary to comply with the latest developments and to comply at all times with current regulations. Any future changes to our privacy policy will be made available to you, posted on this page and, where appropriate, notified to you by email.